Billing and Payment Terms

ACCEPTED PAYMENT METHODS

At Kylen & Kelly Footwear, we offer various secure payment methods to ensure a smooth and easy shopping experience.

We accept: American Express, Apple Pay, Google Pay, Maestro, MasterCard, PayPal, UnionPay, Visa.

All payments are processed in Euros (EUR €).

PAYMENT PROCESSING

● Payments must be made at the time of purchase.
● Orders will not be processed or shipped until full payment has been received.
● If a payment is declined or fails, the order will not be confirmed.

PRICES AND CURRENCY

● All prices on Kylen & Kelly Footwear are stated in Euros (EUR €).
● Prices may change without notice.
● Any taxes and shipping costs are calculated at checkout.

SECURE PAYMENT PROCESSING

● Kylen & Kelly Footwear uses SSL encryption and trusted payment gateways to ensure the security of your transactions.
● We do not store credit card or payment information.

REFUNDS AND CHARGEBACKS

● Refunds are processed in accordance with our returns and refund policy.
● Unauthorised chargebacks will be disputed. Always contact us first in case of issues via support@Kylenandkelly.com

FRAUD PROTECTION

● Kylen & Kelly Footwear reserves the right to cancel or hold orders suspected of involving fraud or unauthorised activity.
● For high-value transactions, additional identity verification may be requested.

Contact details:
Store name: Kylen & Kelly Footwear
Company name: Luvra Amsterdam
Address: Bevelandlaan 8, 5628 LD Eindhoven, the Netherlands
Email: support@Kylenandkelly.com
Phone: +61 480 009 328
Contact: Contact page

Customer service:
Monday – Saturday: 9:00 – 17:00 (Irish Time / GMT)
Sunday: Closed

We aim to respond to your email within 1–2 days.

Thank you for your purchase at Kylen & Kelly Footwear.